With our remote assistance service, we can connect to your pc from ours if you prefer to remain in the comfort of your own home and don’t want to wait for a technician to come to you. With your permission, our computer technician can share control of your mouse and keyboard. You ALWAYS have overriding control and you can end your session at any time. You can be connected remotely in less than 30 seconds. No wizards, no endless confirmation dialogs, no software to install, no hassle at all. All you need is a web browser.

Is your computer several years old? Is it slow to boot up? Are you running out of storage space? We can breathe new life into your PC by upgrading some of its key components. Even if your system is fairly new, you may need a few enhancements to accommodate your growing collection of digital photos, movies, files, or video games. Have questions about whether or not you should upgrade your hardware? Call us!

Do you need a new computer but are tired of pushy salespeople and their confusing technical talk? We can help you purchase one that will fit into any budget.

Are you having problems installing or using your software or printer? We can help you take the guess work out of it.

If you have two or more PCs in your home, have you considered networking them? A network allows your computers to share files, a printer, and an Internet connection. Even better, a wireless network is the cutting-edge way to connect all of the computers in your home. Wireless networks are perfect for people who want to connect laptop and desktop computers or for people who don't like to be tied down. When you go wireless, you won't have the inconvenience of tripping over unsightly cables.

Does it seem like there is a gremlin inside your computer? It could be a virus. No matter what kind of PC you have, you need the latest antivirus software. Not only do antivirus programs protect your computer from damage, but they also prevent you from accidentally passing viruses to family and friends when you send e-mails or share files. If you're unsure about which virus software to install or how to configure it, just ask our experts.

How secure is your computer? Have you downloaded the latest patches and updates for Windows? As Internet usage has grown, so have security threats. One way to protect yourself is to install a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Firewalls also alert you when spyware programs attempt to transmit your sensitive information over the Internet. In particular, firewalls are crucial if you have the always-on Internet connection of DSL or a cable modem. Protect yourself and your family...

How often do you backup your PC? If it were suddenly damaged or stolen, would you lose valuable data? We recommend installing a rewritable DVD burner or an external hard drive and regular backups to keep your data safe.

You wouldn't drive a car for years without changing the oil, so why ignore your computer? Like any investment, your computer needs constant care, which means keeping it free of dust. When was the last time your PC had a thorough cleaning? If it has been more than six months, it is time to schedule a preventive-maintenance visit.